Privacy Policy

1. Introduction

At Lumen (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our Bible study application and related services (collectively, the “Service”).

This Privacy Policy applies to all users of our Service, regardless of how they access or use it. By using our Service, you acknowledge that you have read and understood this Privacy Policy and our Terms of Service.

If you do not agree with our policies and practices, please do not use our Service. If you have any questions or concerns, please contact us using the information provided in the “Contact Us” section.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Information: Such as your name, email address, username, profile information, and authentication data when you register for an account.
• Usage Data: Information about how you use our Service, including your interaction with the Bible study content and AI features, time spent on the Service, pages visited, features used, and other actions taken within the Service.
• Study Content: Information about your Bible study preferences, notes, highlights, bookmarks, and any user-generated content you create or share through the Service.
• Technical Data: Internet protocol (IP) address, browser type and version, device information (type, model, operating system), time zone setting, language preferences, mobile device identifiers, and analytics data.
• Communications: When you contact us directly, we may collect and store your communications and the information you provide.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our “Cookies and Tracking Technologies” section for more details.

We collect this information directly from you when you provide it to us, automatically as you navigate through the Service, and from third parties, such as our authentication and analytics providers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service;
• Personalizing your experience and recommending relevant content;
• Processing account registration, authentication, and account maintenance;
• Communicating with you about updates, features, support, or other Service-related notifications;
• Analyzing usage patterns and trends to enhance our Service;
• Training and improving our AI models;
• Ensuring the security, integrity, and optimal performance of our Service;
• Troubleshooting technical issues and responding to support requests;
• Complying with legal obligations and enforcing our Terms of Service;
• Protecting against, identifying, and preventing fraud and other illegal activities;
• With your consent, sending updates about our Service that may interest you.

We process your information for these purposes based on one or more of the following legal grounds:

• To fulfill our contractual obligations to you under our Terms of Service;
• Where you have given us consent;
• For our legitimate interests, which do not override your fundamental rights and freedoms;
• To comply with legal obligations.

4. AI Data Processing

Our Service utilizes AI to assist in Bible study. When you interact with our AI features:

• We process your questions, prompts, and interactions to provide relevant, personalized responses;
• We may use anonymized and aggregated interactions to train, test, and improve our AI models;
• We implement technical and organizational safeguards to protect sensitive information shared with our AI systems;
• AI-generated content and analysis are created specifically for your use and learning;
• We retain your AI interaction history to provide personalized experiences and improve our Service.

You have control over your AI interaction history and can delete it from your account settings. However, aggregated and anonymized data may be retained for service improvement purposes.

We do not use your AI interactions to make automated decisions that would have legal or similarly significant effects on you without appropriate safeguards and consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Service. These technologies help us improve our Service by allowing us to:

• Remember your preferences and settings;
• Understand how you use our Service;
• Analyze trends and gather aggregate data;
• Provide secure authentication;
• Measure the effectiveness of our features.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, log in, or access certain parts of our Service.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as hosting, analytics, customer service, and fraud prevention. These service providers are contractually obligated to use your information only for the purposes for which we disclose it to them.
• Legal Compliance: When required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Consent: With your explicit consent or at your direction.
• Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, asset sale, or in the unlikely event of bankruptcy, where your information may be transferred as a business asset.
• Affiliates: With our parent company, subsidiaries, and affiliates for purposes consistent with this Privacy Policy.

We may also share aggregated, anonymized, or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data;
• Secure authentication procedures;
• Regular security assessments;
• Limited access to personal information by employees;
• Physical and electronic safeguards.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you believe your account or information has been compromised, please contact us immediately at withlumen.ai@gmail.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you;
• Our legal obligations;
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations).

When we no longer need to use your personal information, we will either delete it or anonymize it so that it can no longer be associated with you. In some cases, we may retain certain information in anonymized or aggregated form.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of your personal information that we hold.
• Correction: The right to request correction of your personal information if it is inaccurate or incomplete.
• Deletion: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Objection: The right to object to our processing of your personal information in certain circumstances.
• Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Consent Withdrawal: The right to withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information in the “Contact Us” section. We will respond to your request within the timeframe required by applicable law.

Please note that these rights may be limited in some circumstances by applicable law, and we may need to verify your identity before responding to your request.

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we take appropriate safeguards to ensure that your personal information receives an adequate level of protection. These safeguards may include:

• Using specific contracts approved by relevant authorities that give personal information the same protection it has in your country;
• Implementing appropriate technical and organizational measures to protect your information;
• Transferring only to countries that have been recognized as providing an adequate level of legal protection.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us. If we learn that we have collected personal information from a child without verification of parental consent, we'll take steps to remove that information from our servers.

12. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or applications that are not owned or controlled by Lumen. This Privacy Policy applies only to our Service. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We encourage you to review the privacy policies of any third-party services that you access from our Service.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice, such as an email notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. The date the Privacy Policy was last revised is identified at the top of the page.

Your continued use of the Service after the posting of changes constitutes your acceptance of such changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: withlumen.ai@gmail.com